FAQs
Answers before you book a demo
Short, practical answers about roles, workflows and getting started with Staff Hound.
Who is Staff Hound for?
Agencies that manage branches, branch recruiters, client hiring teams, and Job Seekers looking for temporary or contract work.
Do clients see Job Seeker rates?
No. Clients see their client rate. Branches manage Job Seeker rates and margins privately.
How does job review work?
Clients submit jobs. Branches accept or reject with a reason. Only accepted jobs can be used to notify applicants.
Can one Job Seeker use multiple devices?
Yes. Push notifications can reach multiple devices. The same device token is never stored twice.
What happens after a referral?
Clients review referred candidates, then Assign worker or Reject. Accepted candidates become placed / working.
Is there a mobile app for Job Seekers?
Yes. Job Seekers use the Flutter app for available jobs, applications, offers and profile updates. Screenshots are on the Job Seekers page.
Can we request a demo?
Absolutely. Use Contact Us and our team will schedule a walkthrough of the portals you care about.
Where do I get help after go-live?
Start with Help Center, FAQs, or the in-app chat assistant. Your agency admin can also open a support conversation.